Terms & Conditions

Ownership

Welcome to Headswitch Pty Ltd / www.leanneknowles.com / www.headswitch.business / www.headswitchcom.au / www.superchargedwomen / www.theheadswitchagency.com (our Site).  This website (the Site) is owned and operated by Headswitch Investments Pty Ltd (ACN 630 330 095) atf Headswitch Family Trust t/a Headswitch®, (Leanne Knowles, we, us, our).  The Site gives you the opportunity to browse and purchase products, services and programs for business owners, founders and entrepreneurs.

General Terms and Conditions

These Terms and Conditions (Terms) govern your use of this Site, as well as Leanne Knowles’ products, services, and content and form a binding contractual agreement between you and us.
These Terms are important and you should ensure you read them carefully and contact Leanne Knowles at ask@leanneknowles.com if you have any questions before purchasing our products or engaging our services.

These Terms constitute the entire and only agreement between you and us and supersedes all prior agreements, conduct, representations and understandings.

Leanne Knowles’ products and services are intended for people aged 18 and over.

Acceptance of Terms and Conditions

1. By accessing the Site, downloading or using the products and services offered on our Site, you agree to be bound by these Terms, which you acknowledge that you have read and understood. 
2. You agree to use the Site in accordance with these Terms, our Privacy Policy, Earnings Disclaimer, Refund Policy and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site. 
3. Accessing the Site, whether automated or otherwise, whether or not you register as a member, or purchase tickets to attend any Leanne Knowles events, constitutes use of the Site and your agreement to be bound by these Terms.
4. We reserve the right to change these Terms or to impose new conditions on use of this Site, from time to time, in which case we will post the revised Terms and Conditions on this Site.  By continuing to use the Site after we post any such changes, you accept the Terms and Conditions, as modified.

Copyright and Trade Marks

5. Leanne Knowles, Headswitch®, Supercharged Women®, Time and Money Freedom®, Ridiculously Ambitious, Purpose-driven®, Business Brain Training^TM, The Digital Business Briefing, Business Notes to Self®, and Headswitch Re-Startup®, The 12 Week Sprint^TM, The Rejig^TM Series of training courses are registered and unregistered trade marks of Headswitch Investments Pty Ltd (ACN 630 330 095) atf Headswitch Family Trust t/a Headswitch®, and are licensed exclusively to Headswitch Pty Ltd (ABN 17 603 371 213)
6. The intellectual property contained in the products, services, programs, resources, materials and templates powering the Site (Licenced Content), are owned by Leanne Knowles.
7. The intellectual property in the content management system and templates powering the Site (Content Management System), and the data and content contained in the Content Management System (Licensed Content) are owned by Leanne Knowles. 
8. All other intellectual property, data and content in the Site (including the text, graphics and images) and the Content Management System is owned by us (Our Content). The Licensed Content and Our Content are together referred to as “Content” for the purposes of these Terms.
9. Unauthorised use of any intellectual property in the Site, the Content Management System or the Content will constitute a breach of the Copyright Act 1968 (Cth).
10. Other than for the purposes of, and subject to the conditions prescribed under, the Copyright Act 1968 (Cth) (or any other applicable legislation throughout the world), or as otherwise provided for in the Terms, no part of the Site, Content Management System or Content may in any form or by any means (including but not limited to, electronic, mechanical, micro-copying, photocopying or recording) be reproduced, adapted, stored in a retrieval system or transmitted without expressly being provided for on the Site or expressly authorised in writing by us.
11. You acknowledge that you do not acquire any ownership rights by using the Site or Our Content.
12. You agree that damages may be an inadequate remedy to a breach of these Terms and acknowledge that Leanne Knowles will be entitled to seek injunctive relief if such steps are necessary to prevent violations of its intellectual property rights.

Outsourced Services

13. We offer access to outsourced business services (Services) on an “as-is” and “as available” basis.
14. You acknowledge and agree that use of the outsourced business Services (Services) is solely at your own risk. Subject to the other terms of this clause and to the maximum extent permitted by any applicable laws, we exclude all rights, representations, guarantees, conditions, warranties, undertakings, remedies or other terms in relation to the Services that are not expressly set out in this Agreement, including our Terms and Privacy Policy available on our website.
15. Whilst every effort is taken to ensure Our Content, Services and the Site is accurate, we make no representations and give no guarantees or warranties about the currency, suitability, reliability, availability, timeliness and/or accuracy of Our Content, Services and the Site for any purpose.
16. All Services are intended for a general audience and do not purport to be, nor should it be construed as, advice or counselling tailored to any specific business or industry. Nothing on the Site, or any of the content provided to you by us during our provision of the Services, purports to offer legal, medical, tax, financial, marketing, automation, or other professional advice. Use caution and always seek professional advice before acting on any information that we provide.
17. Nothing on the Site or any of Our Content is a promise or guarantee of results or future earnings. Any information given is purely based on experience and is for illustrative purposes only. Information provided may not always be tailored to your business specifically. You understand that because of the nature of the Services and extent, the results experienced by each client may significantly vary.
18. Any testimonials and examples within our marketing materials are not to be taken as a guarantee that you will achieve the same or similar results.
19. You acknowledge and agree that we, our directors, principals, employees and representatives are not responsible for decisions that you may make nor losses that may arise out of any business or personal decision made by you at any time. Just to be clear, you are solely responsible for any actions you do or do not take directly or indirectly in connection with the Services. You are 100% responsible for your progress and results from the Services.

Partners, Personnel and Subcontracting

20. You acknowledge and agree that we may provide the Content and/ or Services to you through a number of partners, personnel and subcontractors.
21. Due to the nature of work, we are unable to guarantee any specific personnel will be available to provide the Services and if necessary, we may need to vary or substitute the personnel providing the Services.

Our Limited Licence to You

22. We are committed to providing you with a positive experience, but any decision you make, and the consequences that flow from such decisions, is your sole responsibility. Your success depends on many factors, including your dedication, participation, desire, and motivation.
23. The Content and/ or Services are intended for educational and information purposes only, and  provides a summary and an overview of the subject matter covered. It is not intended to be comprehensive nor should it be relied upon as a substitute for professional advice.
24. The Content and/ or Services may contain inaccuracies, errors or omissions and are liable to change at any time. Any use and/or reliance on the Content is at your own risk. We make no warranties or representations regarding the quality, accuracy, reliability, completeness, timeliness, usefulness, merchantability, fitness for purpose or safety of any or all of the Content and/ or Services.
25. You acknowledge that you may be exposed to content that you may find to be inaccurate, offensive, indecent or objectionable and you will not hold us liable in any way for any such content.
26. You may only access, use and/or print the Content available on the Site for non-commercial or personal uses. All other use, copying, reproduction, republication, uploading, transmission, distribution and/or modification of the Content is prohibited unless  expressly authorised in writing by us.
27. Your use of this Site, the Services, the Content, and/or receipt of any Content is not intended to create nor does it create an advisory relationship between you and us, or its licensors.
28. Nothing on this Site, or any of the Content provided to you by us during our provision of the Content and/ or Services, purports to offer legal, medical, tax or other professional advice. Use caution and always seek professional advice before acting on any information that we provide.  You should seek professional advice before acting or relying on any of the Content and/ or Services. We are not liable for any decisions, actions or omissions that you make on reliance on such Content and/ or Services.
29. Leanne Knowles provides support, guidance and tools for you to set goals, determine priorities and achieve results, but any decision you make, and the consequences that flow from such decisions, is your sole responsibility. Your success depends on many factors, including your dedication, participation, desire, and motivation.
30. Any testimonials and examples within our marketing materials are not to be taken as a guarantee that you will achieve the same or similar results.
31. You acknowledge and agree that Leanne Knowles, its directors, principals, employees, partners, sponsors, suppliers and representatives are not responsible for decisions that you may make nor losses that may arise out of any business or personal decision made by you at any time.

Earnings and Income Disclaimer

32. The Content and Services on the Site are provided ‘as is’.  Leanne Knowles cannot and does not make any guarantees about your ability to get results or earn any money with our ideas, information, tools, or strategies. You acknowledge there is an inherent risk in any business enterprise or activity and agree there is no guarantee that you will earn any money as a result of your purchase of our Content and/ or Services.
33. Any financial representations referenced by us on the Site, in our Content, forums, marketing, testimonials or during the provision of our Services are illustrative of concepts only and should not be considered as promises for actual or future performance.

Registering Your Details

34. Before you purchase our Content and/or Services, you must register an account with us.  You must provide accurate, complete and up-to-date registration information, as requested, and it is your responsibility to inform us of any changes to your registration information.
35. We may at any time request a form of identification to verify your identity.
36. If you are a registered user or member to this Site, you acknowledge and agree that:
    1. You are solely responsible for protection and confidentiality of any password or member identification that may be issued to or subscribed for by you from time to time (Password);
    2. You will not reveal (or cause to be revealed through any act or omission) your Password to any other person;
    3. You will immediately notify us if your Password is lost or becomes known to any other person;
    4. You are solely responsible for all access to and use of this Site via your Password, whether such access or use is by you or any other person; and
    5. Any information you provide to us for posting or inclusion in our Leanne Knowles Community, at any time, becomes our property.
37. To the extent that you provide personal information, Leanne Knowles will treat such information strictly in accordance with its Privacy Policy.

Your Obligations

38. Our Site and Leanne Knowles Community is a space for learning and is a pitch-free, solicitation-free and sales-free environment.  While using this Site and/or our Leanne Knowles Community, we ask that you not:
    1. Contact anyone who has asked not to be contacted;
    2. Collect personal data about other users for commercial or unlawful purposes;
    3. Infringe other user’s privacy rights;
    4. Violate the intellectual property of others;
    5. Post anything that contains software viruses, worms or any other harmful code; or
    6. Use or launch or allow any other person to use or launch any automated system including without limitation “robots”, “spiders”, “offline readers” or software yet to be invented, that accesses any part of the Site or Content.
    7. Decompile, copy, alter, modify, reproduce, publish, adapt, create a derivative work of, reverse engineer, de-code, interfere with, or in any way disassemble or otherwise the Website or Content.
    8. Circumvent, disable or otherwise interfere with security-related features of the Website or Content.
39. When using our Content and/ or Services, you may be given access to Facebook groups, other online or in person forums (Leanne Knowles Community) or events in which you may post comments, photos, messages or other material (Your Content). When posting Your Content, you agree that you will not post or otherwise publish through this Site or our Leanne Knowles Community any of the following:
    1. Content that is unlawful, fraudulent, misleading, deceitful, threatening, abusive, libellous, defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, abusive, offensive, inflammatory, or otherwise objectionable.
    2. Content that is likely to offend, insult, humiliate or intimidate others on the basis of any personal characteristic, including but not limited to: religion, colour, race, ethnicity, gender identity, marital or domestic status, sexual preference, age or any disability, and
    3. Material that incites, induces, aids, assists, promotes, causes, instructs or permits violence, discrimination, harassment, victimisation or hatred towards others
    4. Information that includes personal or identifying information about another person without that person’s consent.
    5. Any material, non-public information about companies without authorisation to do so.
    6. Content that impersonates or falsely represent any other person or organisation
    7. Content that includes unproven or unsupported accusations against individuals or organisations
    8. Material that you do not have a legal right to post (for example, material that does not infringe the intellectual property rights of others and material that is not confidential)
    9. Multiple versions of your post or make excessive postings on a particular issue
    10. Material that is irrelevant to the topic being discussed
    11. Material that advertises, offers or promotes commercial interests
    12. Information that constitutes promotion or advertisement for groups, events or activities organised through competing social clubs, activity sites and internet platforms, except as otherwise expressly permitted by us.
    13. Material encouraging conduct that may or would constitute a criminal offence or give rise to civil liability or that would otherwise violate any Australian or overseas law
    14. Material identifying matters that are either the subject of current legal proceedings or that would breach a court’s non-publication order
    15. Political material or content
40. When we are delivering Content and/ or Services you must:

1. Give your full attention to the Content and/ or Services during this time;
2. Complete all activities required by us promptly;
3. Be respectful to our staff and other participants of the Program;
4. Keep us informed of any medical health or personal circumstances that may interfere with the Services;
5. Be responsible for your own results, which includes complying with reasonable directions, and using your program benefits (including templates and guides, videos and spreadsheets); and
6. Honour the relationship between you and us, by being direct, truthful and open so we can work together.
7. You acknowledge and agree that if you breach any of our Terms or become disruptive, abusive or difficult to work with, we reserve the right to limit, suspend or terminate this Agreement without refund or explanation.

Your Licence to Us

41. By posting or otherwise publishing Your Content on our Site and the Leanne Knowles Community, via internet groups, checklists, surveys, social media venues, or to any of our staff via email, text or otherwise, you are representing;
    1. That you are the owner of the material, or are making your posting or submission with the express consent of the owner of the material; and
    2. That you are eighteen years of age or older.
42. When you submit, email, text or deliver or post any material, you are granting us, and anyone authorized by us, a royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, exploit, create derivative works from, distribute, and/or publicly perform or display such material, in whole or in part, in any manner or medium, now known or hereafter developed, for any purpose.
43. The foregoing grant shall include the right to exploit any proprietary rights in such posting or submission, including, but not limited to, rights under copyright, trademark, service mark or patent laws under any relevant jurisdiction. Also, in connection with the exercise of such rights, you grant us, and anyone authorized by us, the right to identify you as the author of any of your postings or submissions by name, email address or screen name, as we deem appropriate.
44. You acknowledge and agree that any contributions originally created by you for us shall be governed by Section 35 of the Australian Copyright Act of 1968.  As such, the copyrights in those works shall belong to Leanne Knowles from their creation. 
45. In the event that any of the results and proceeds of your submissions hereunder are not governed by Section 35 of the Australian Copyright Act of 1968, you hereby, without additional compensation, irrevocably assign, convey and transfer to Leanne Knowles all proprietary rights. Any posted material which are reproductions of prior works by you shall be co-owned by us.
46. You acknowledge that Leanne Knowles has the right but not the obligation to use and display any postings or contributions of any kind and that Leanne Knowles may elect to cease the use and display of any such materials (or any portion thereof), at any time for any reason whatsoever.
47. You warrant that Your Content does not breach these Terms; and consent to any act or omission which would otherwise constitute an infringement of your moral rights, and if you add any content in which any third party has moral rights, you must also ensure that the third party also consents in the same manner.
48. We reserve the right (but have no obligation) to:
    1. Review, modify, reformat, reject or remove Your Content that, in our opinion, violates these Terms or otherwise has the potential to harm, endanger or violate the rights of any person; and
    2. Monitor use of the Site, and store or disclose any information that we collect, including in order to investigate compliance with the Terms or for the purposes of any police investigation or governmental request.

Confidentiality

49. We respect your confidential and proprietary information, ideas, plans and trade secrets (collectively, Confidential Information) and by using our products and/or services, you agree to respect the same rights of the other Leanne Knowles product and/or services participants (Participants) and representatives, partners, sponsors, suppliers of Leanne Knowles.
50. You agree:
    1. That any confidential information shared by Participants or any of our representatives is confidential and proprietary and belongs solely and exclusively to the Participant who discloses it or to us.
    2. Not to disclose such information to any other person or use it in any manner other than in discussion with Participants during training sessions.
    3. That all materials and information provided to you by us are our confidential and proprietary information and intellectual property, belong solely and exclusively to us, and may only be used by you as authorised by us.
    4. That if you violate, or threaten to violate, any of your agreements contained in this paragraph we will be entitled to, among other things, injunctive relief to prohibit such violations.
    5. While you are free to discuss your personal results from our services, you must keep the experience and statements, oral or written, of the Participants in the strictest of confidence.

The Right to Suspend, Terminate and Refund

51. We reserve the right to suspend or terminate your use of the Site, the Leanne Knowles Community or our products and/or services generally, if you breach any of these Terms, as determined by us in our sole discretion.
52. Refunds are not provided for our products and/or services, including where you have been given access to Our Content or our Leanne Knowles Community, whether accessed by you or not, unless we are in breach of the Australian Consumer Law, as set out in Schedule 2 to the Australian and Competition Act 2010 (Cth).
53. If you qualified to receive a complimentary private strategy session with Leanne Knowles in the first 30 days after purchasing The Re-Startup Project or The Re-Startup Mastery, attend your strategy session and then request a 30 Day Guarantee, you will be required to pay the $500 USD rate for your session with Leanne. This amount will be removed from your refund return.
54. Each refund request will be assessed on a case-by-case basis and when genuine value has not been received or isn’t able to be received, refunds will be granted at the discretion of the Leanne Knowles team.
55. In circumstances where we invoice you for payment, payment is due and payable by the payment date noted on the invoice. Failure to make payment by the payment date may lead to suspension of use of our Content and/or Services.
56. Invoices for any Leanne Knowles Content are automatically generated and can be requested at any time by emailing ask@leanneknowles.com
57. Some of our payments are operated through an online and automated billing system (Online Payment). Where your payments are made via Online Payment:
    1. You agree to ensure sufficient funds are available in your nominated account to meet any account withdrawals made by us on their scheduled due dates.
    2. If payment is defaulted or not received, you authorise us to debit any outstanding funds from your nominated account without need for notification at a future date.
58. Where another agent or enterprise is debiting funds pursuant to an arrangement entered into with us, you also affirm the same rights and undertakings explained in these Terms to them.
59. We reserve the right to:
    1. Suspend or terminate any product or service, at our discretion, if payment is defaulted.
    2. On-sell or otherwise authorise a debt-collection or other authorised agency to collect any amount not paid by you.
    3. Inform credit watch monitoring services of ongoing defaults trends or payment-avoiding strategies employed where we deem it is appropriate.
60. We endeavour to work with clients who have financial difficulties to ensure actions such as those listed above do not happen. If you are having difficulties or require a payment plan, please contact us.
61. From time to time, Leanne Knowles may offer members the opportunity to purchase additional products and services at a discounted rate. To be eligible for this discount, you must be an active member in good standing at the time of purchase.

Product/Event Terms & Conditions

*30 days notice is required because the monthly packs are sent in advance. We therefore need to ensure our costs are covered.

Leanne Knowles Events

62. For the purpose of the paragraphs below, Headswitch®  Workshops, Re-Startup® Workshops, Business Growth Workshops, Business Brain Training^TM@iFly, The Digital Business Briefing and other presentations and retreats hosted by Leanne Knowles will be referred to as ‘Events’.
63. Events are strictly adults only to ensure professionalism and a quiet working environment for all other attendees.
64. Leanne Knowles reserves the right to exclude you from any Event should you, in Leanne Knowles’ sole determination, become disruptive.
65. You understand and acknowledge that Leanne Knowles and/or our representatives may record any aspect of an Event (Recordings). Those Recordings may be in the form of audio, video or still photography, and those Recordings may be used in the production of marketing or other materials to be used by Leanne Knowles.
66. You hereby waive any and all legal rights you may have against Leanne Knowles in respect of Recordings of your participation in the event and grant to Leanne Knowles the absolute right and permission to copyright and use, reuse and publish the Recordings where you may be depicted or included, in whole or in part, or composite or distorted in character or form, without restriction as to changes or alterations from time to time, or reproductions thereof in colour or otherwise, made through any medium and in any and all media now or later known, for art, advertising, trade or any other legal purpose. You also consent to the use of any printed matter in conjunction with that use.
67. You waive any right that you may have to inspect or approve the finished product or products of the Recordings or any printed matter that may be used in connection with the Recordings or the use to which it may be applied.
68. You hereby release, discharge and agree to hold harmless Leanne Knowles from any and all liability that has or may occur in the making of the Recordings or any subsequent process or publication.
69. You acknowledge and understand that you are not permitted to make any of your own Recordings at any Event, webinar or other in-person forum.
70. In the unlikely event that Leanne Knowles cancels an Event, you will receive a full refund of the purchase price paid for the Event. Leanne Knowles will not reimburse any optional expenses including but not limited to flights and accommodation.
71. The 12 Week Sprint^TM, The Re-Startup® Project and The Re-Startup® Mastery payment may be paid in one payment or on a monthly payment plan. The payment will be taken automatically from the nominated credit card on the same date of each month.
72. Payments made by credit card will be automatically processed on the monthly due date. If the credit card bounces for any reason, attempts to charge will be made in the following days/weeks. If the card continues to bounce or rejects the payment, or if a charge-back is claimed by the client or their bank, the matter will be handled internally with written notice or transferred to a debt collection agency at your cost.

Limitation of Liability

73. We, Leanne Knowles Community, third parties who have contributed to the Site and third parties mentioned on the Site will not be liable for any loss or damage suffered (including, but not limited to, incidental and consequential damages, loss of profits or damages) in connection with or resulting from the receipt of, or reliance on any Content, or the use and/or access of, or inability to use and/or access, the Site, Content, or Services.
74. These limitations and terms include (but are not restricted to) loss or damage you might suffer as a result of:
    1. Reliance on the completeness, accuracy, suitability or currency of information, irrespective of any verifying measures taken by us (including third party material and advertisements);
    2. Failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or harmful component, loss of data, communication line failure, unlawful third-party conduct, or theft, destruction, alteration or unauthorised access to records;
    3. Accessing websites or servers maintained by other organisations through links on our Site. Links are provided for convenience only. We do not endorse linked websites nor their products and services and you access them at your own risk; and
    4. The use of credit card or other financial information, failure to complete (or delay in completing) any transaction, or other loss or damage arising from any transaction made or attempted on our Site.
75. The disclaimers, liability limitations and indemnities within this Agreement do not exclude rights that by law may not be excluded. Such rights include, but are not limited to, those rights under the Australian Consumer Law.

Your Indemnity

76. You indemnify us from all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred or suffered by you or us as a direct or indirect consequence of using or attempting to use our Content and/ or Services or any breach by you or your agents of these Terms. We are not responsible for, and expressly disclaim all liability to the fullest extent permitted by law, for damages of any kind arising out of use, reference to, or reliance on any information contained within our Site, Leanne Knowles® Community or through use of our Content and/ or Services.

Affiliate Disclosure

77. As affiliates of certain products and services we may receive compensation for recommending and promoting products/services linked to this Site or via our Leanne Knowles Community.

No Assignment

78. You cannot transfer or assign your Leanne Knowles membership without Leanne Knowles’ prior written consent.
79. We may assign or transfer our obligations under these Terms at any time, subject to giving you four (4) weeks prior notice in writing.

Applicable Law

80. These Terms shall be governed by and construed in accordance with the laws of the State of Victoria, Australia, and any dispute shall be subject to binding arbitration in Victoria, Australia. If any provision of this agreement shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

How we Resolve Disputes

81. If a dispute arises between the parties in relation to these Terms, the dispute must be dealt with in accordance with this clause and any party claiming that a dispute exists must notify the other party to the dispute (Second Party) in writing of the nature of the dispute.
82. In the case of claims against us, all notices are to be provided to ask@leanneknowles.com
83. If the dispute is not resolved by agreement within five (5) business days of the Second Party receiving the notice referred to above, either party may refer the matter to mediation conducted by a mediator agreed between the parties within a further five (5) business days or failing agreement within that period, as appointed by the executive director for the time being of the Australian Commercial Disputes Centre Limited.
84. Once a mediator is appointed, the parties agree that:
    1. The costs of the mediator shall be borne equally between the disputing parties.
    2. The chosen mediator shall determine the procedures for mediation.
    3. The chosen mediator will not have the power or authority to make any other determination in relation to the dispute.
85. If the parties have not mediated a resolution of the dispute within ten (10) business days of the selection of a mediator, neither party shall be obliged to continue any attempt at mediation under this clause, and either party may then commence such legal proceedings as it considers fit in relation to the dispute.
86. Nothing in this clause prevents a party from commencing proceedings seeking urgent interlocutory relief from a court or tribunal of competent jurisdiction to hear the matter, if, in that party’s reasonable opinion, it is necessary to protect their rights.
87. Despite the existence of a dispute the parties must continue to comply with their obligations under the contract.
88. This clause survives termination of these Terms.

Class Action Waiver

89. You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren’t allowed.
90. The arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a class or representative proceeding or claims (such as a class action, consolidated action or private attorney general action) unless all relevant parties specifically agree to do so following initiation of the arbitration.

Severability

91. If any clause within this Provision (other than the Class Action Waiver clause above) is found to be illegal or unenforceable, that clause will be severed from this Provision, and the remainder of this Provision will be given full force and effect. If the Class Action Waiver clause is found to be illegal or unenforceable, this entire Provision will be unenforceable and the dispute will be decided by a court.

General

92. To the extent permitted by law, the Terms embodies the entire understanding and agreement between you and us. If any part of the Terms is deemed to be illegal, void or unenforceable, that part of the agreement will be severed to the extent of that illegality, voidness or unenforceability, without invalidating the remaining provisions.
93. The Terms is governed by and will be construed according to the laws of Victoria, Australia.  You consent to the non-exclusive jurisdiction of the courts in Victoria to determine any matter or dispute which arises between us.

Your Feedback

94. We welcome enquiries or feedback on the Content. Unless specifically stated by you, we shall treat any information you provide us with, as non-proprietary and non-confidential.
95. If you have questions or comments on our Content, please contact us by email ask@leanneknowles.com
     

Company Details

Trading Name: Headswitch Investments Pty Ltd atf Headswitch Family Trust t/a Leanne Knowles, Headswitch®, Supercharged Women®

ACN: 630 330 095
Country: Australia
Telephone Number: 1300 85 86 23
Email: ask@leanneknowles.com

Appendix

Community Guidelines

Business owners at all stages in their business life are welcome to gather in our community, and everyone is here to learn and grow.  It’s our intention to create a safe and empowering space for professionals of all ages, skill and experience to break through the hurdles and challenges of life and business, and to achieve their ambitious goals.  We stand against ‘Settling for Less’ and we stand for ‘Dismantling the Hurdles’, so we can make amazing things happen.

We also stand for the power of inclusion, respect, contribution and community, and these things are both valuable and essential for our collective success.  For that reason, we’ve developed a set of community guidelines that clarifies what we can all expect when we gather in this Community.  These guidelines will outline what posts are welcomed, and what posts will be deleted or sanctioned.

Please keep in mind that because we are a diverse global community, it is possible that some content shared by members of our group, might be disagreeable to you, or disturbing, but it may not violate our community guidelines.  As with all aspect of life, in these cases it’s important to exercise compassion, empathy and restraint.

Business owners from all walks of life and experience are welcome here.

Be a contribution

You have a great deal to contribute to our Community, and we want to hear your stories, your celebrations, your challenges and your questions. When you share with us, make it productive. 

Be of service

You have skills, experience and access to information that is needed in our Community.  Please use our forums and social media pages to be of service to others in the group when a relevant request is made.

Be responsible

What you do and say every day matters to the people around you, including to the people in our Community.  Your statements can be misinterpreted regardless of your intent, and you should be thoughtful about making statements that could cause others to be impacted in a negative way, or to make incorrect assumptions.  Conversations or statements that make anyone feel like they don’t belong are not welcome. Comments that are inappropriately negative, rude, or attacking will be deleted, removed, or we will ask you to revise your thoughts.

No selling or pitching to the group

The people in our communities are your peers, not your prospects, and we expect everyone to conduct their communication accordingly.  This is a strict policy, and includes not publicly asking members to join your own social media groups or communities, or pointing people to blog posts with your offers.  If we receive multiple complaints that someone is making unsolicited private messages to group members to pitch their offers, that person may be asked to leave the group.

No gated content
If you are looking for feedback or a review of your content, post the document, or screenshot directly into the post, with ungated access. Don’t require people to opt-in to view your content, or use other methods to harvest leads in any way.

Treat our information with care

Content and information shared inside our Community should not be shared outside the group, in any form.  Every member of our Community has a right to privacy and the right to feel safe that their questions, answers, and experiences remain privy to group members only. 

Keep it relevant
We reserve the right to remove posts based on off-topic content or offensive content.

Business with other members
As with all aspects of life and business, please do your due diligence when contemplating partnering with anyone in the group.  Don’t assume everyone is trustworthy, and take the appropriate amount of care and caution relative to the conversation or project.  Access to this group does not mean that Leanne Knowles, Headswitch® or Supercharged Women® endorses anyone’s products or services.

Report posts that are breaking group policies
We work hard to stay in touch with all the posts in our groups, but due to the large amount of communication being exchanged, we can sometimes miss something. We therefore welcome your assistance in letting us know if you see any posts that are questionable, destructive, or breaking these Community Guidelines.  You can reach out to us at members@leanneknowles.com, or private message our team to review the post.

Breaking the rules
If you are deemed to be breaking the rules of the group Headswitch Investments Pty Ltd (ACN 630 330 095) t/a Headswitch® and Leanne Knowles reserves the right to remove you from the group that the offending behaviour has occurred within.